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AUTHOR

David Jaffe

1 book

About the author

DAVID JAFFE is consulting director at LimeBridge Australia, specializing in customer experiences. He has over 22 years in customer service industries. Mr.

Jaffe holds a degree from Oxford. He was formerly a partner at Accenture leading their Asia-Pacific CRM practice and worked as a principal for AT Kearney's Financial Institutions Group.

Books

Cover of 'The best service is no service'
The best service is no service