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Thomas Davenport & Laurence Prusak & James Wilson

Whats the big idea

The most important people for implementing new ideas in an organization are the "idea practitioners" - those who evaluate ideas and drive adoption. Focus on building the skills of these idea practitioners rather than seeking more guru wisdom. Allow idea practitioners to work with passion to adopt sound new ideas. Without their discipline, you will just bounce between management fads with no real change. Idea practitioners serve to improve performance by importing good ideas, or provide legitimacy by showing effort to improve. Success or failure of an idea lies more with the idea practitioner's implementation than the guru's genius. Since you cannot exclude business ideas entirely, identify and implement ones with real potential benefit through your idea practitioners. Their practice of putting ideas into action makes impact positive.

Whats the big idea
Whats the big idea

book.chapter Roles in business ideas

A successful business hinges on a valuable concept, effective execution, and market fit. Ideas must solve real problems and be delivered efficiently to a ready market. Balancing these elements avoids common pitfalls and ensures sustainable success. Ideas themselves The business idea industry, which emerged in the early 20th century, is a cornerstone of the $118 billion management consulting sector. Business concepts generally aim to enhance efficiency, effectiveness, or innovation. Efficiency-driven ideas like activity-based costing and economic value added streamline operations, while effectiveness-focused ideas such as the balanced scorecard and customer relationship management align strategic goals with customer needs. Innovative ideas, including brainstorming and entrepreneurship, fuel new products and business models. Economic conditions influence the popularity of these ideas, with efficiency taking the lead during downturns and effectiveness during growth periods. Innovation, however, is a constant. Business ideas also experience a lifecycle, gaining and losing popularity over time, and undergo a similar evolution within companies, from initial conception to widespread adoption. The business media often hypes up these ideas, and within companies, new concepts usually receive more attention. However, the true measure of a business idea's success lies in its execution. Some view business ideas as fads, but this is more a reflection of poor management than the ideas themselves. Leading firms excel by carefully evaluating and implementing ideas. While the notion of revolutionary business concepts is often exaggerated, it's crucial for companies to remain open to new ideas, as they can offer value when appropriately matched and executed. The most effective companies are those that continuously evolve their practices and extract useful elements from both new and old ideas. Business gurus Business gurus significantly influence the propagation of new management ideas and frameworks, aiding companies in implementing changes. They give emerging concepts a public face through books, speeches, and consulting, making these ideas accessible. Critics argue that some gurus merely repackage existing materials, but the most influential ones use their knowledge and networks effectively. Common backgrounds for gurus include academia, where they may lack practical experience, consultants who may prioritize sales, practicing senior managers with firsthand success experience, and journalists with broad exposure but limited distribution expertise. Among the top 100 gurus, half are academics, over a third are consultants, 10% are executives, and 4% are journalists, with academia's dominance reflecting the greater availability of time for such activities. Influential figures often blend multiple domains, enhancing their expertise dissemination. Gurus serve several interconnected functions: they personalize new concepts, actively spread these through various channels, structure raw insights into coherent frameworks, excel in publicity through catchy branding and narratives, and span boundaries across research, authoring, speaking, teaching, and consulting. For gurus to thrive, engaging with companies to identify needs, writing to codify ideas, and presenting at events are essential. Idea practitioners within companies complement gurus by applying concepts to their specific situations, tracking relevant gurus, and maintaining perspective to avoid becoming overly enamored with trendy notions. Idea practitioners Idea practitioners are crucial in organizations for spotting and implementing new management ideas. Unlike ceos who often receive credit for organizational changes, it's usually the middle managers and ground-level staff who identify improvement opportunities, refine ideas, and work to integrate them into daily operations. These practitioners adopt a critical and pragmatic approach, sifting through various sources to find ideas that align with the organization's strategy and values. They evaluate these ideas for their potential impact and feasibility, avoiding hype and focusing on concepts that can significantly improve efficiency, effectiveness, and innovation. Once a promising idea is found, they translate it into the organization's language, making it actionable and clear. This involves adapting the concept to fit the organization's culture and context. They then advocate for the idea, gathering support from senior leaders and staff, using evidence and data to strengthen their case. After securing the necessary resources, they focus on implementing the idea, monitoring progress, and overcoming any challenges. Successful implementation can lead to the idea becoming a new or improved external offering, enhancing the organization's market position. Idea practitioners, often middle managers with a passion for improvement and a pragmatic approach, play a key role in driving change and improving organizational operations through patient persuasion and a focus on outcomes.

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