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Roy H. Williams

The wizard of ads

Technology changes rapidly, yet human motivations stay the same. People today are as predictable as ever, still subject to unchanging universal laws. By studying advertising's enduring principles of human behavior, we can prepare for the future. The key is learning these timeless laws and applying them to current conditions. This helps determine the right offering, marketing approach, and timing. Rather than getting distracted by urgent tasks, focus on long-term success requires adhering to core truths. Though situations evolve, human nature does not. Planning around immutable laws, while adapting strategies, leads to prosperity. Keeping principles at the center enables progress amidst shifting circumstances. Applying wisdom gathered from past experiences allows us to thrive in the present and coming days.

The wizard of ads
The wizard of ads

book.chapter Turning Words Into Magic

Effective advertising has one goal: to create clear awareness of a company, product, or service and its unique value proposition. Anything that distracts from this objective dilutes the impact of business advertising. Anything that contributes to building that awareness enhances effectiveness. Good advertising conveys essential truths directly and plainly, backing them with credible examples. Just a few key principles guide productive advertising: First, clarity sometimes risks offense. Most people find the world confusing, so cutting through the haze requires blunt, simple, direct communication. Good ads may ruffle feathers by seeming insensitive or lacking tact, but most customers will find that approach refreshing and bold. Second, old books contain insights into human nature that get obscured by today's emphasis on technology over people. By revisiting old concepts and ideas, advertisers can uncover buried treasure - knowledge of enduring aspects of human psychology. Third, crazy people who see things differently make valuable contributions. Their unique perspectives forge connections no one else notices. Fourth, the "better mousetrap" myth suggests the world beats a path to the maker of a superior product. But old mousetraps work fine; the saying lives on thanks to pleasant words conjuring pleasant meanings, not product efficacy. Fifth, skillful use of vivid words and images to seize attention displays impressive human power. Catching readers' interest provides a chance to make a sale; failing to do so kills opportunities. Sixth, advertising momentum matters. Programs rarely generate swift sales initially; momentum takes time to build. Once established, though, momentum sustains sales even after ads cease. Seventh, "you" powerfully engages readers as active participants, binding them into ad narratives. Its imaginative pull makes it advertising's most irresistible word. Eighth, good ads take one of two forms: intellectual - informative, focused ads with punchy claims backed by evidence; or emotional - ads providing satisfying experiences. Ninth, intellectual ads should close loopholes - explanations for why companies exaggerate. By heading off feelings of being misled, ads gain persuasive power. Tenth, effective advertising sticks in minds like Velcro. Unpredictable words, sounds, and images hook attention through curiosity and surprise. Eleventh, message trumps targeting the "right" people. Since everyone gets bombarded with ads, standout messaging outperforms exclusive audience access. Twelfth, address "Why should I care?" Most people face information overload, so ads must provide immediately relevant reasons to merit subconscious attention. Thirteenth, identity drives purchases. Products that help consumers define themselves tend to succeed by appealing to people's profound need to belong. In contrast, bad ads have certain characteristics. They focus excessively on the "right" people; prioritize reach over results; emphasize professional style over messaging; imitate trite industry claims; get changed in response to friends' and neighbors' reactions; get retired quickly for causing boredom; wrongly assume intrusive and passive approaches work equally well; rely on industry jargon the public won't grasp; use pretty images rather than explain benefits. Also, sales condition consumers to always await discounts, creating vicious cycles of escalating bargains to maintain interest. Instead, straightforward stories explaining products' usefulness, free of gimmicks and cliches, work best. They come across as authentic advice from one friend to another. Finally, business owners often undermine their own advertising through assumptions, failing to back claims with proof, impatience for results, insisting ads look slick rather than work well, prizing responses from friends over real-world outcomes, doing one-off ads rather than sustained campaigns, overreaching beyond reasonable budget limitations, and similar mistakes. By avoiding these pitfalls, companies have the best chance of communicating effectively.

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