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Marc Randolph

That will never work

In today's world, brimming with advanced presentation tools and abundant data, the most effective way to resonate with people and sway their opinions remains through compelling storytelling that touches their emotions. To influence others, master the art of "purposeful storytelling," which is designed with a clear objective. By excelling in the creation and delivery of such stories, you'll effortlessly persuade others to back your endeavors. Despite the business world's historical preference for dry presentations and hard data, the skill of conveying a meaningful narrative is now more sought after than ever. In an era marked by economic volatility and swift technological shifts, it's the emotional impact of storytelling, not the binary code of digital innovation, that truly captivates and motivates audiences to support noble causes. Reflecting on my extensive business experience, I've found that the ability to engage and convince through storytelling has been my paramount competitive edge. To make a genuine connection, forget the latest tech; it's the heartfelt stories told in person that truly make a difference.

That will never work
That will never work

book.chapter Ignition point

Marc Randolph and Reed Hastings first crossed paths in 1996 when Hastings' company, Pure Atria, acquired Integrity QA, a startup Randolph had co-founded. Following the acquisition, Randolph became VP of corporate marketing at Pure Atria. Living close to each other, they began carpooling to work, which became the breeding ground for their future business ideas. During this period, Pure Atria was undergoing a merger that threatened their jobs, prompting Randolph and Hastings to brainstorm various startup ideas during their commutes. Randolph, eager to start his own internet-based company, pitched numerous ideas to Hastings, ranging from customized baseball bats to personalized dog food. The turning point came when Randolph shared his frustration over a late fee from Blockbuster for a VHS rental. This conversation sparked the idea of an online video rental service. Initial research by Randolph and his team suggested that mailing VHS tapes would be costly and impractical. However, the introduction of DVDs, which were cheaper to mail due to their size and weight, presented a viable solution. To test the feasibility of mailing DVDs, Randolph sent a music CD to Hastings' house, which arrived undamaged, proving the concept could work. Convinced of the potential, Randolph and Hastings valued their new company at $3 million, with Hastings agreeing to invest $2 million for a 70% share, leaving Randolph with a 30% stake. However, Hastings later adjusted his investment to $1.9 million, challenging Randolph to raise the remaining $100,000, which he eventually secured, with his mother contributing $25,000 as the final investor. This rapid development from a simple idea to a structured business plan exemplified the fast-paced nature of Silicon Valley in the late 1990s. The internet was seen as the future of commerce, and Randolph and Hastings were poised to leverage it with their innovative DVD-by-mail rental service, which would eventually evolve into Netflix, one of the world's largest media companies.

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