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John Micklethwait & Adrian Wooldridge

The witch doctors

Management theory has rapidly evolved into a burgeoning field, with contemporary business concepts being adopted more swiftly and with greater enthusiasm than those of the past, largely due to increased acceptance and understanding of management theory. Despite its progress, the discipline remains in its infancy, characterized by a focus on personality and marketing. The barrier to entry in the management theory industry is low, attracting individuals with strong marketing skills but often lacking formal qualifications. This industry struggles with self-criticism and rational debate, leading to prevalent contradictions due to the absence of standardized guidelines found in other academic fields. Consequently, it's crucial not to blindly accept new business management ideas as flawless. Instead, view management theories as recommendations to be adapted based on personal experience and business acumen, thereby reducing risks and enhancing the potential for success.

The witch doctors
The witch doctors

book.chapter Industry of management theories

Despite its significant and increasing financial success, the management theory sector remains in its early stages of development. Currently, there lacks a coherent and universally accepted framework for the rational and consistent analysis and evaluation of management theories. This nascent stage of development allows for the proliferation of fringe management theories, which often gain traction and influence not through the strength of their logic but through superior marketing strategies. However, this phase is expected to be temporary. As the industry matures and adopts a more rigorous and academically sound logical framework, it will progress in a manner that benefits all stakeholders interested in managing business enterprises efficiently. The industry comprises several key players, including management consultants, who generated $40 billion in revenues in 1996, with at least six firms earning over $1 billion each. U.S. companies alone invest over $20 billion annually in consultancy fees. Remarkably, more than half of the leading consulting firms today were not in existence five years ago. Business schools also play a significant role, with over 700 institutions in the U.S. offering M.B.A. programs at an average cost of $100,000 for a two-year degree. Each year, these schools award over 75,000 M.B.A.s, with the Harvard Business School operating on an annual budget of $195 million. Additionally, management gurus contribute to the industry by authoring books that can lead to seminars, public speaking engagements, and various other spin-off products, generating over $750 million annually in the U.S. alone. These gurus can command fees of $60,000 per day for seminars, with the most active conducting over 60 seminars each year. Despite its financial achievements, many do not regard management theory as a legitimate academic discipline, citing several perceived flaws. These include its inability to engage in self-criticism, as peer review is virtually non-existent, and proponents of different theories rarely challenge each other. The field is also criticized for its confusing terminology, reliance on basic business common sense, and tendency to be faddish and tolerate contradictions. Furthermore, management theory often preys on the insecurities of business managers, suggesting that failure to adopt new theories could result in professional obsolescence. The industry's current state indicates the need for a mechanism to sift through the plethora of ideas, distinguishing valuable insights from mere fluff. This is exemplified by the re-engineering fad of the mid-1990s, which, despite initial enthusiasm and apparent success, was later revealed to have significant practical limitations. Similarly, figures like Peter Drucker and Tom Peters have made substantial contributions to the field, though their work also illustrates the industry's complexities and challenges. Drucker's emphasis on empowering workers and the transition to knowledge-based labor has been influential, while Peters' success demonstrates the power of timing, articulation, and marketing in the management theory industry. In conclusion, the management theory industry, while financially robust, is still developing its foundational principles and methodologies. As it evolves, it is crucial to adopt a critical and analytical approach to differentiate between genuinely valuable insights and those that are not. This will ensure the industry's growth is guided by sound logic and evidence, ultimately benefiting the practice of business management.

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