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JAKE KNAPP, JOHN ZERATSKY & BRADEN KOWITZ

Sprint

A Sprint is a rapid five-day process for validating business ideas. You start with a pressing question, map potential solutions, build a prototype, and test it with real customers - all in one week. Sprints don't deliver a final product, but help you answer key business questions quickly. They enable you to work out details, make progress on a product, and validate you're on the right track. The Sprint roadmap has four steps: map out the problem, brainstorm solutions, decide on the best idea, then build and test a prototype. Sprints help startups validate risky ideas without major commitments. When an idea succeeds in a Sprint, the payoff is huge. But identifying flaws in just five days, before spending more, is extremely valuable learning. It's fast hard-won experience, without as much of the "hard way".

Sprint
Sprint

book.chapter Prepare the groundwork

Running a successful Sprint requires careful team assembly and the selection of a pertinent challenge. Sprints are an effective tool for organizations to address pressing issues and are particularly useful in various scenarios, such as initiating a project under a tight deadline, aligning on website updates, responding to significant company challenges, navigating high-stakes situations, or breaking through a deadlock on a major project. The greater the challenge, the more beneficial a Sprint can be, driving individuals to contribute their utmost effort. Jake Knapp describes the Sprint as a five-day methodology developed by GV to solve important questions by creating prototypes and testing ideas with customers. This process combines elements of business strategy, innovation, behavioral science, and design into a structured approach that any team can employ. For a productive Sprint, it's essential to concentrate on three key elements: team composition, workspace, and schedule. An optimal Sprint team consists of no more than seven individuals to avoid inefficiencies. The team should include a Decider, such as a CEO or product manager, who has the authority to make organizational decisions; a finance expert to handle financial aspects; a marketing expert to develop messaging; a customer expert who interacts with customers; a tech or logistics expert knowledgeable about capabilities; a design expert skilled in product design; and a Facilitator, preferably an impartial outsider to lead the Sprint. A small, dedicated team with diverse skills and good chemistry is crucial for building momentum. The workspace should be conducive to focused work, such as a conference room equipped with large whiteboards and reserved for the entire week. It should be stocked with whiteboard markers, erasers, sticky notes, dot stickers, pens, stationery, timers, printer paper, butcher paper, and healthy snacks to facilitate productivity. Sprints are typically conducted over five consecutive days, with a seven-hour workday including a lunch break around 1 pm. Extending the workday does not necessarily lead to better outcomes. The only schedule deviation is on Friday, when customer interviews begin at 9 am instead of the usual 10 am. To maintain focus, the Sprint room should be free of devices like laptops, phones, and tablets, which can be used during breaks or outside the room, provided they are turned off upon re-entry. This no-device policy ensures that the team remains fully engaged with the task at hand.

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