Entrepreneurship & Start-ups

Product & Customers

50 livres

Hooked

Hooked Nir Eyal

Cover of 'Amaze every customer every time'

Amaze every customer every time Shep Hyken

Cover of 'Competing against luck'

Competing against luck Clayton Christensen

Cover of 'Blockbusters'

Blockbusters Gary Lynn

Cover of 'Customer culture'

Customer culture Michael Basch

Cover of 'Demand side sales 101'

Demand side sales 101 Bob Moesta

Cover of 'Customer mania'

Customer mania Ken Blanchard

Cover of 'Clued in'

Clued in Lewis Carbone

Cover of 'Empowered'

Empowered Marty Cagan

Cover of 'E service'

E-service Ron Zemke

Cover of 'Customer centric selling'

Customer centric selling Michael Bosworth

Cover of 'Customer equity'

Customer equity Robert Blattberg

Cover of 'Bag the elephant'

Bag the elephant Steve Kaplan

Cover of 'Engaged'

Engaged Gregg Lederman

Cover of 'Dont just relate advocate'

Dont just relate advocate Glen Urban

The discipline of market leaders

The discipline of market leaders Michael Treacy

Cover of 'Hidden in plain sight'

Hidden in plain sight Erich Joachimsthaler Ph.D

Cover of 'Friction'

Friction Roger Dooley

Cover of 'If you build it will they come'

If you build it, will they come? Dr. Rob Adams

Cover of 'Keep your customers'

Keep your customers Ali Cudby

Lean customer development

Lean customer development Cindy Alvarez

Cover of 'Moments of truth'

Moments of truth Jan Carlzon

Cover of 'Outside innovation'

Outside innovation Patricia Seybold

Cover of 'Return on customer'

Return on customer Don Peppers

Cover of 'Simply better'

Simply better Patrick Barwise

Cover of 'The best service is no service'

The best service is no service Bill Price

Cover of 'The 24 hour customer'

The 24 hour customer Adrian C. Ott

Cover of 'The amazement revolution'

The amazement revolution Shep Hyken

Cover of 'The customer revolution'

The customer revolution Patricia Seybold

The experience economy

The experience economy B. Joseph Pine II

Cover of 'The lean startup'

The lean startup Eric Ries

Cover of 'The membership economy'

The membership economy Robbie Kellman Baxter

Cover of 'The nordstrom way'

The nordstrom way Robert Spector

Cover of 'The future of competition'

The future of competition C.K. Prahalad

Cover of 'The lean product playbook'

The lean product playbook Dan Olsen

Cover of 'The new experts'

The new experts Robert Bloom

The power of moments

The power of moments Chip Heath

Cover of 'The power of why'

The power of why Richard Weylman

Cover of 'What clients love'

What clients love Harry Beckwith

Cover of 'What customers really want'

What customers really want Scott McKain

Cover of 'Working backwards'

Working backwards Colin Bryar

Cover of 'Treasure hunt'

Treasure hunt Michael Silverstein

Cover of 'What the customer wants you to know'

What the customer wants you to know Ram Charan

Cover of 'Tuned in'

Tuned in Craig Stull

Cover of 'Uncommon service'

Uncommon service Frances Frei

Cover of 'Winning behavior'

Winning behavior J. Edward Russo

Cover of 'Unlocking the customer value chain'

Unlocking the customer value chain Thales Teixeira

Cover of 'Creating and delivering totally awesome customer experiences'

Creating and delivering totally awesome customer experiences Gary Millet

Talking to Humans

Talking to Humans Giff Constable

Value Proposition Design

Value Proposition Design Alexander Osterwalder