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Cover of 'The personal mba'

The personal mba

Josh Kaufman

Global expertise in one book

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Description

Forgoing the $150,000 and two-year commitment of an MBA program could be more beneficial if you choose to self-educate in business. With over 11,000 new business books published annually and an existing library of 1.2 million, you have the freedom to direct your own learning. Seth Godin questions the value of an MBA compared to gaining experience and reading 30 to 40 carefully selected books.

At its core, a comprehensive two-year MBA imparts three essential skills, divided into eleven key topics. By building a strong foundation in these areas and applying them through practical experience, you can achieve a business education that rivals formal MBA training.

Table of contents

01

Business operations explained

Every thriving enterprise generates something of significant worth – an offering that enhances the quality of life for individuals in a discernible manner and for which consumers are willing to exchange monetary value. In the absence of creating and providing something that your clientele will appreciate, what you have is not a business but merely a pastime.

The concept of economic value can manifest in one of twelve distinct forms: The creation of a product involves the manufacturing or crafting of a physical item, which is then sold at a price exceeding its production cost. The advantage of products lies in the potential for scaling up production and replication. However, the ongoing challenges include maintaining low production costs, ensuring sufficient inventory to meet demand, and maximizing sales volume at the highest possible market price.

Offering a service entails providing assistance or aid in exchange for a fee. The primary challenges here involve delivering the service with consistent quality and attracting and retaining a substantial customer base. Providing access to a shared resource means that customers pay to utilize the resource for a certain period (e.g., fitness clubs, amusement parks). The business challenges include monitoring usage levels to ensure profitability, covering all initial and future replacement costs, and ongoing maintenance expenses.

Subscriptions involve offering continuous benefits for a recurring fee. The key challenges are minimizing customer turnover by retaining subscribers for as long as possible and continuously acquiring new subscribers. The resale model involves purchasing goods at a wholesale price and selling them at a higher price. The challenges include sourcing products at a low cost and covering the expenses of maintaining those items in a sellable condition until they are sold.

Leasing entails acquiring an asset and allowing someone else to use it for a set period in exchange for a fee. The challenge is to ensure that the lease revenue covers the cost of the asset before it needs replacement. An agency model involves marketing a product or service you do not own on behalf of a third party, who pays you a commission. The challenge is to ensure that the agency fee is sufficient to make the project financially viable.

Audience aggregation involves attracting a group of people with specific characteristics and then selling access to this audience in some form, such as magazines selling advertising space to businesses. Offering loans involves lending an asset and collecting payments over a specified period. The challenge here is to accurately assess the risk involved. Selling options means offering the right to take a predefined action in the future in exchange for a fee. Success in this area requires a deep understanding of market risks.

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02

Un­der­stand­ing human performance

Every enterprise is initiated by individuals and then thrives by serving another group of individuals who become its patrons. To thrive in the realm of business, one must delve into the understanding of how individuals arrive at decisions, execute those decisions, and then relay those decisions to others.

The pivotal concepts to grasp in this context are: - Understanding the foundational principles of how prosperous businesses function is crucial, but equally important is comprehending the thought processes of people. - The inescapable truth here is that businesses are established by individuals with the aim of creating and providing value to other individuals. - Without the presence of needs or desires among customers, businesses would cease to exist. - For enduring success, it is imperative to grasp how individuals think and how they make choices.

Individuals process thoughts and subsequently act based on a myriad of complex reasons. The business world generally leans towards the principles of psychology's "behaviorist movement," which posits that biological entities, such as humans, consistently react to stimuli in the same manner. Considerable effort and resources have been invested in manipulating and conditioning the stimuli presented to both employees and customers to elicit desired behaviors. For employees, this typically involves a mix of incentives (carrots) and deterrents for non-compliance (sticks).

However, human behavior is more akin to the functioning of a thermostat than previously believed. Thermostats remain inactive until a specific condition activates their switch. Similarly, humans respond in various ways to maintain their personal world views within acceptable limits. Individuals act to regulate their perceptions and adapt to environmental changes as they occur. This explains why identical stimuli can elicit vastly different responses from different individuals. To influence people's actions, one should focus on their internal 'thermostats' rather than the external stimuli provided.

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03

Systems func­tion­al­i­ty demystified

In the realm of commerce, a business is invariably a multifaceted entity composed of numerous interconnected components that must function in harmony. Achieving success in the business world necessitates a deep comprehension of the mechanics of complex systems, including the ability to scrutinize existing systems and devise strategies for their enhancement without precipitating unintended repercussions. At the heart of understanding these systems are three pivotal concepts:

Firstly, it is essential to recognize that any thriving business operates as a sophisticated system of activities that add value, situated within even more intricate systems such as markets, industries, and society at large. To truly excel in business, one must grasp several critical truths about systems. Complex systems often emerge from simpler systems that are effective, suggesting that a profound understanding of a complex system can be achieved by first examining the simpler system from which it originated. Similarly, when constructing a new system from the ground up, it is advisable to initially create a simple, functioning system and then refine it through continuous iterations. This underscores the importance of developing a working prototype to validate the underlying concept when introducing new products.

Secondly, every system is characterized by inputs and outputs, and a fundamental approach to understanding any system is to trace the flow of resources into and out of the system. When inputs surpass outputs, a reservoir or pool of resources is accumulated. The efficiency of a business system hinges on identifying these resource pools and leveraging them to maximize outputs.

Thirdly, systems are subject to constraints, which are limitations on the availability of a crucial input. Enhancing a system's overall performance can be achieved by eliminating these constraints, a concept that has given rise to a specialized field known as the "Theory of Constraints." This theory advocates for the systematic identification and removal of a system's most significant constraints to boost throughput and efficiency. This process involves pinpointing the primary limiting factor, ensuring that resources related to this constraint are not squandered, reconfiguring the broader system to support this constraint, augmenting the constraint's capacity, and continually reassessing to identify and address new constraints that may emerge.

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