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Cover of 'Strategy that works'

Strategy that works

Paul Leinwand, Cesare Mainardi, Art Kleiner

Bridging the gap for success

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Description

Bridging the gap between strategy and execution is a common challenge. Many companies struggle to translate strategic plans into concrete actions. Just 10% of strategies are fully implemented. Unconventional leadership approaches can help close this gap. Committing to a clear identity and building capabilities tailored to strategy are crucial.

Harnessing culture and reallocating resources also enable execution. Companies must play to existing strengths while advancing key priorities. Leaders should measure outcomes, not just activities, and course correct quickly. With continuous focus on closing the gap, companies can boost performance and morale. Success requires unconventional thinking, not just structural changes. Ultimately, coherent alignment of priorities and actions brings strategy to life.

Table of contents

01

Step 1 - define your identity.

In the competitive business landscape, companies gain an edge by honing in on their unique identity and capabilities. This strategic clarity bridges the often-troublesome gap between lofty strategies and their practical execution. At the heart of a company's identity lies its value proposition, which is essentially the unique value it promises to deliver to its customers. A robust value proposition is grounded in the company's strengths, setting it apart from competitors, resonating with the target market, and fostering a profitable, sustainable operation. Consider Apple, which successfully combines roles such as innovator, aggregator, and experience provider in its value proposition.

The second element of a company's identity is its capabilities system. This is the intricate blend of processes, tools, expertise, and organizational structure that empowers a company to consistently deliver the outcomes that customers value. Typically, a company might boast three to six distinctive capabilities that serve as its competitive differentiators. For instance, Apple's notable capabilities span consumer insight, design prowess, technological integration, and a knack for groundbreaking innovation.

The third element is the company's product and service portfolio. This should be a suite of offerings that not only aligns with the company's value proposition but also scales its capabilities. It's crucial for companies to periodically review their offerings to ensure they remain true to their identity and to introduce new ones that capitalize on their strengths.

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02

Step 2 - translate strategy into action.

Transforming strategy into daily actions and scaling unique capabilities across an enterprise is crucial for creating a competitive edge that no other company can match. This process involves three key steps: blueprint creation, building distinctive capabilities, and scaling these capabilities company-wide.

The first step, creating a blueprint, involves working backward from the company's value proposition to identify the necessary capabilities for achieving the desired outcome. This includes assembling the right mix of people, proprietary processes, technologies, and organizational power. A detailed blueprint, driven by hands-on planning from the CEO or a senior leader, outlines how these elements fit together to deliver the company's ultimate goals. Building this blueprint requires cross-functional team efforts and significant time investment, as world-class companies understand that leaving value creation to chance is not an option.

Once the blueprint is in place, the next step is to build the company's distinctive capabilities. This typically involves assigning the best people, providing them with the necessary resources, and letting them work on focused initiatives to enhance existing capabilities, innovate new competencies that competitors cannot easily replicate, and pursue mergers or acquisitions to bring essential capabilities into the firm as per the blueprint. This phase may also include enhancement deals to fill gaps with new talent and leverage deals to draw in products or services that utilize the company's capabilities.

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03

Step 3 - leverage your culture.

Culture is the collective mindset and behavior within a group, and leveraging this unique aspect can be a strategic advantage for any organization. To harness the strengths of your culture, it's essential to celebrate its uniqueness and encourage your team to embody it. Competitors may find it challenging to replicate a distinctive culture, which can serve as a strategic asset. By allowing employees to invest their energy and passion, your culture can be vividly reflected in customer interactions.

Leaders of high-performing companies often attribute their success to their culture, especially when it comes to executing their strategy effectively. In organizations where there is a strong alignment between strategy and execution, culture plays a pivotal role in supporting individuals to connect with the company's strategy on a personal level. It helps to eliminate the barriers that often exist between different functions and between strategy and execution. A culture that resonates with your unique capabilities can inspire people to achieve remarkable feats.

To maximize the benefits of your corporate culture, it's important to cultivate a distinctive environment that is difficult for competitors to imitate. Companies that are coherent in their approach have one-of-a-kind cultures that capitalize on the varied strengths of their people. There is a natural aspiration among individuals to be part of something that stands out. By bridging the gap between strategy and execution, a reinforced culture can further amplify this effect. It's crucial to celebrate your culture and express it in innovative ways that bring your value proposition to life.

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04

Step 4 - cut costs to invest in dif­fer­en­ti­a­tion.

To bridge the gap between strategy formulation and its execution, it's crucial for companies to prioritize their spending on areas that are most valuable to their customers while minimizing expenditures in areas that are not core to their business. Strategy experts Paul Leinwand and Cesare Mainardi have pointed out that a significant number of companies fail to directly connect their budgeting processes with the strategic capabilities that set them apart in the market. This lack of alignment between spending and strategic priorities makes the successful execution of strategy a challenging endeavor.

Companies that exhibit coherence in their approach take deliberate steps to distinguish between costs that are essential for driving their strategy and those that are not. This involves a rigorous process of identifying and eliminating unnecessary expenses, thereby reallocating resources towards areas that can enhance their competitive edge. A shift in mindset is required, viewing cost reduction not as a necessary evil but as an opportunity for strategic reinvestment.

One effective method to achieve this is through the implementation of a "parking lot" exercise. This involves listing all company expenses and metaphorically placing them in a parking lot. Each expense is then evaluated to determine whether it aligns with the company's strategic capabilities before it is allowed back into the "building." By categorizing costs based on capabilities rather than by division or function, companies can more accurately assess how their spending aligns with their strategic goals. This method often reveals insightful findings and helps in making informed decisions about where to allocate resources.

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05

Step 5 - actively shape the future.

Coherent companies are those that not only adapt to change but also proactively shape their future to stay ahead of the curve. These organizations are characterized by their ability to refine their capabilities continuously and realign themselves with the evolving market landscape. They are pragmatic yet visionary, building on early successes to expand their strengths. A common trait among such successful companies is their experience of early victories, often followed by crises that necessitate a change in approach. However, these challenges are not stumbling blocks but stepping stones that propel these organizations to new heights.

For mature companies with aspirations for growth, the journey ahead is filled with opportunities for impact on a larger scale. However, with greater size and success comes increased vulnerability to competitors, especially those offering disruptive value propositions. Shifts in customer preferences can also erode the value of existing offerings, marking an inflection point for every successful company. The key to navigating this landscape is not merely reacting to change but leveraging it to one's advantage. Coherent companies seize opportunities to use their capabilities, systems, and resources to tap into new markets during periods of upheaval, thereby shaping their own futures.

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