Download the app

Scan. It's in your pocket.

QR Code — Dygest

Open the Camera app and point it at the code. Free to try.

Cover of 'Profit from the core'

Profit from the core

Chris Zook, James Allen

Strategies for turbulent times

Listen to the podcast excerpt:
0:00 --:--

Description

A decade-long study of over 2,000 companies revealed key strategies for sustainable, profitable growth. Successful firms focus on enhancing their core business and resist diversifying into unrelated areas. They exploit the full potential of their core, expand into adjacent areas that bolster the core, and adapt their core in response to market changes.

This approach outperforms the common strategy of chasing new, trendy markets. Essentially, sustained growth comes from deepening core competencies and cautiously exploring related opportunities.

Table of contents

01

Growth's initial paradox

When shareholders challenge a management team to foster growth within a company, the initial reaction is often to zero in on the underperforming segments with the aim of revitalizing them. However, experience has consistently demonstrated that this approach is misguided.

The most lucrative opportunities for growth are typically found within the highest-performing divisions of the business. It is more strategic for management to concentrate on aiding these successful units to achieve even greater heights in the future. Businesses that maintain a sharp focus on a well-defined and distinct core business are adept at creating value for several reasons.

Firstly, when management's attention is channeled towards a singular business activity, it prevents the dilution of focus across a spectrum of activities. Secondly, the impact of ongoing reinvestment and business-building initiatives is amplified when they are concentrated in a single area. Thirdly, a business that is centered around a core activity is more likely to adapt successfully to changing market conditions. Lastly, there are opportunities to extend the reach of a successful business into new markets, applications, or distribution channels.

With this framework in mind, the initial steps a management team should embark on when crafting a growth strategy include:

1. Delineate the core of the business. The core is the crux of what the business does best, comprising five key assets: the most profitable customer base, the most distinctive strategic capabilities, the most significant product offerings, the most vital distribution channels, and all other essential strategic assets at the company's disposal. For some businesses, pinpointing the core is straightforward, but for others, it can be quite complex. A practical working definition of the core might be "the combination of products, customer segments, and technologies that offer the greatest potential for competitive advantage." This perspective is often more beneficial for making sound business decisions than a rigid formula.

Download Dygest

for the full experience!

02

Second growth dilemma

Companies that consistently achieve growth over time often exhibit a pattern reminiscent of the concentric growth rings found in trees. At the heart of this pattern lies a robust core business, around which layers of adjacent opportunities are progressively added. These success stories typically involve branching into related markets or sectors that leverage and amplify the strengths of the core business, thereby reinforcing its profitability.

Adjacent businesses are essentially opportunities for growth that enable a company to expand beyond the confines of its primary operations. By utilizing the established customer relationships, technological capabilities, and expertise of the core business, these adjacencies can provide a competitive edge in new areas of business.

To enhance the likelihood of achieving sustained and profitable expansion, companies are advised to undertake a three-pronged approach. Initially, companies should endeavor to identify all potential adjacencies. Most organizations possess a wealth of opportunities for business expansion. Amidst a plethora of appealing options, the challenge lies in pinpointing those adjacencies that are most closely aligned with the core business. A well-suited adjacency is characterized by its ability to draw upon and ultimately bolster the competitive advantages of the core business. It is imperative for companies to maintain an up-to-date inventory of adjacent business opportunities.

Download Dygest

for the full experience!

03

Third growth conundrum

In the ever-evolving landscape of business, it becomes imperative for companies to periodically reassess and redefine their core strategies to maintain a sharp focus and stay relevant.

This task, fraught with complexities and high stakes, becomes particularly daunting in the face of market turbulence. It is a common observation that management teams most in need of this strategic pivot are often the ones most hesitant to embark on such a transformative journey.

Market turbulence can be triggered by a variety of factors, including the advent of groundbreaking technologies that redefine consumer behaviors, the emergence of new business models enabled by technological advancements that significantly lower operational costs, shifts in government regulations that either tighten or loosen competitive pressures, sudden changes in consumer demand patterns, or the establishment of new networks like the Internet that achieve widespread consumer adoption.

In response to these disruptions, businesses are compelled to undergo profound transformations, which may involve overhauling their fundamental business practices, business models, organizational structures, technology utilization, and the very rationale and perception of their business.

To navigate the complexities of business redefinition successfully, managers can adopt a three-pronged approach.

Firstly, recognizing the optimal timing for redefinition is crucial. This is often challenging due to the inherent difficulties in discerning the need for a fundamental shift in a successful and focused business. The decision is fraught with ambiguities and resistance from internal stakeholders with vested interests.

Managers should be vigilant for signs of industry turbulence, such as the erosion of low-end product segments by new low-cost competitors, increasing customer defections to substitute products or services, the rise of new competitors targeting micro-segments with superior business models, the blurring of traditional industry boundaries, and the establishment of new intermediaries that disrupt traditional market dynamics.

Download Dygest

for the full experience!

04

Fourth growth puzzle

In every business organization, there exists a natural inclination towards safeguarding the existing state of affairs, which often leads to a reluctance in embracing change, especially when it involves the core aspects of the business. However, for growth to be a tangible outcome, it is imperative for changes to be instituted. Identifying the precise moment when it becomes more beneficial for a company to reallocate its financial and managerial resources from its primary operations to new areas of opportunity is complex and lacks a straightforward formula.

Nevertheless, business leaders can stay alert to certain indicators by engaging in regular introspection through a series of insightful questions.

These questions should probe into the current focal points of the organization, such as whether the emphasis is on refining the core business, venturing boldly into new territories, or completely reimagining the core business model. It's crucial to assess the allocation of resources towards market segments where leadership is attainable.

Reflecting on the source of the most significant growth in the past two years, whether it be through market share gains, emerging segments, pricing strategies, new core products, cost reductions, acquisition of new customers, increased sales to existing customers, or the exploration of new markets, is vital.

Additionally, understanding where recent strategies have not met expectations, areas where outcomes have far surpassed projections, the rate of attrition among forward-thinking managers or significant clients, the strategic focus of competitors, and the emergence of unconventional competitors with innovative business models, are all critical considerations.

Download Dygest

for the full experience!

05

Fifth growth mystery

Upon thorough examination and contemplation, it becomes evident that the most steadfast, unwavering, and lucrative path for any management team aspiring to propel their business towards growth and prosperity lies in leveraging and capitalizing on the existing core of the business.

This foundational principle asserts that a robust core business acts as the quintessential platform for fostering company expansion and yielding favorable economic outcomes in the tangible world. Consequently, it is imperative for managers to adopt a proactive stance towards business augmentation, concentrating their efforts on amplifying and enhancing what has already proven to be effective, rather than being sidetracked by fleeting trends or the latest "idea de jour."

The practical ramifications of this philosophy are manifold.

Firstly, the propulsion of growth and profitability is less about selecting the next burgeoning industry and more about the implementation of a sound strategy that exploits competitive advantages, reinvests in the core, and executes flawlessly.

Secondly, companies navigating through challenging market conditions often find themselves in a better position to achieve consistent growth compared to those in more attractive industries, owing to their necessity to innovate and undertake original endeavors.

Thirdly, organizations that dedicate their focus to a narrowly defined core business tend to outperform those that scatter their investments across various booming markets, as they employ a concentrated approach to expansion.

Download Dygest

for the full experience!