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Cover of 'Indispensable by monday'

In­dis­pens­able by monday

Larry Myler

Mastering key profit-driving habits

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Description

Becoming indispensable at work happens when you consistently bring in more money than you cost. Prove you make direct financial contributions to your employer by quantifying what you earn them versus what you cost. This greatly enhances job security even during layoffs. Making money for your firm through profitable sales deals, cost-cutting ideas that work, proposing new revenue streams, or streamlining processes to save time and money are all ways to become indispensable.

If you create unexpected profits and consistently pull money out of thin air, you’ll likely get promoted too. The key is documenting your worth by showing the hard numbers on how your work impacts the bottom line with profit versus spending. As Larry Myler says, creating profit for your company is always the best approach in good times or bad.

Table of contents

01

Help company help yourself

Every company must earn more than it spends to stay in business. This extends to the personal level as well. To become indispensable as an employee, you must show that you generate more revenue than you cost as an employee. Develop a personal Profit & Loss Statement which quantifies what you’re bringing to the company and what you take away. Prove definitively you contribute positively to the company’s bottom line and then work to add even more value in the future and you’ll never be out of work. Document all your new ideas in written profit proposals so you have a written record of exactly what you’ve done and how your ideas worked out when implemented. Pure and simple you become indispensable at work if your bring in more than you cost. To show undisputably this is the case, you need to be able to show your boss your personal Profit & Loss Statement.

If you work in a sales or revenue generating position, your P&L is straightforward to put together: Admittedly there are profitable sales transactions and also not-so-profitable sales from the company’s point of view but if you’re in sales, developing your P&L should be relatively easy. Don’t worry if you don’t have the exact numbers at first – estimates are fine for now. You can fine-tune and fill in the blanks later.

If you are not in sales or don’t bill customers directly, you can also develop your own personal P&L. You add value to the company by suggesting ideas which cut costs, by providing essential support services to the sales team and by helping the company’s important business processes run smoothly. Your P&L will be more along these lines: To enhance your indispensability, you need to be uncovering hidden and unexpected dollars for your company on a regular basis. Companies love this because those kinds of revenues are added directly to the bottom-line profits. If you can discover hidden money, it’s a windfall for your firm. Make doing this a habit and your boss will love you. In addition to knowing what your personal P&L looks like, you also need to document your indispensability. You do this by firstly by updating and storing your accomplishments on your resume which you always keep current in order to be considered for promotions. Imagine how your resume will look if you add: Improved the company’s shipping processes resulting in a 25,000 dollar saving – which would be the equivalent of an additional 1,785,715 dollars in annual sales at current margins.

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02

Make Money From Nowhere

Boost profits by renegotiating contracts, upselling, refining processes, exploring new marketing channels, leveraging technology, optimizing pricing, pursuing eco-friendly savings, and incentivizing employee innovation.

Cut costs wisely

Reviewing your company's p&l statement line by line can reveal further cost-cutting opportunities, such as reducing utility expenses, negotiating lower property taxes, optimizing insurance, and adjusting maintenance and procurement practices. These savings compound over time and across locations, enhancing profitability.

Get more from customers

Rather than assuming all sales avenues are exhausted, employees with customer contact can uncover overlooked opportunities by focusing on areas their company may neglect, such as suggesting add-on products or services for existing clients. By asking simple questions about customer needs before and after a purchase, employees can reveal ways to boost revenues across selling existing products to both new and existing customers, and new products to those same groups, leveraging insights and experience to find sales opportunities executives might miss.

Improve refunds and rebates

Exploring utility rebate programs for energy-efficient upgrades like programmable thermostats and occupancy sensors can fully cover installation costs and significantly reduce annual expenses, often making the savings from these investments more valuable than the potential revenue from increased sales.

Enhance processes, earn more

Improving business processes involves digitizing manual tasks, eliminating delays, and reducing unnecessary communication. These efforts streamline operations, cut costs, and enhance efficiency. Empowering employees to make decisions can also lead to significant savings and increased customer satisfaction, driving overall business growth.

Avoid expensive mistakes

To prevent costly business errors, evaluate and improve your performance, cooperatively address coworkers' mistakes, and embrace process improvements. An audit of customer data, for example, can significantly reduce costs by correcting errors, as demonstrated by a case where fixing 945 errors saved over $185,000.

Regain lost customers

To mend customer relationships after a mistake, listen to their concerns, apologize sincerely, offer fair compensation, and focus on moving forward together, with backup solutions ready if initial offers are declined.

Do job better

To enhance your job performance, focus on minimizing disruptions, improving work quality, seeking education, leveraging informal learning, understanding customer needs, optimizing your workspace, and developing creative thinking to generate profit-boosting ideas, making yourself an invaluable asset to your company.

Use vacation well

Network informally with potential clients to understand their needs and connect them with your company's solutions, without exerting sales pressure. Foster relationships and ensure their interests are met, subtly guiding them to feel reaching out to you was their own initiative.

Help suppliers profit more

By sharing profit-boosting strategies with suppliers, i helped them tap into a rebate program, leading to annual savings. In return, they provided discounts, enhancing our company's profits equivalent to a significant increase in sales, with recurring benefits each year.

Give customers free money

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03

Make it all work monday

Once you understand how to document your ideas and all of the various profit making ideas which are available to you, it’s then time to refine your approach so you can maximize your benefits. Some profit opportunities should be pursued immediately, others should be postponed until the time is right and a third subset probably should be ignored altogether.

As you consider the potential profit sources, you’ll likely come up with lots of different ideas. To decide which you should tackle first, screen your ideas by asking two questions: Is the dollar value of this idea high or low from the perspective of our firm’s overall revenues? Is the probability we can find and then implement this solution low or high? Once you answer those two questions, you then sort potential ideas into four quadrants:

Solutions which bring substantial financial value and which have a high probability of success should be tackled immediately. This is where you should spend the majority of your time and effort. Ideas which fit into this quadrant will also enhance your personal value and indispensability as well.

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