
Great by choice
Navigating uncertainty, embracing chaos, and leveraging fortune – the secrets behind thriving against odds
Description
Some companies outperform others in extreme uncertainty or chaos by taking control of their own destiny and not allowing external forces to dictate their outcomes.
They are driven by ambition and shape their future through three main behaviors: fanatical discipline, maintaining unwavering consistency with their values, goals, and standards; empirical creativity, relying on hard evidence to inform their decisions rather than guesses; and productive paranoia, always staying vigilant and preparing for potential downturns.
Additionally, these successful companies act in smart, methodical, and consistent ways and capitalize on any luck that comes their way to maximize their returns.
Table of contents
01Introduction – who are the 10x companies?
A rigorous 10-step filtering process was applied to identify companies that performed exceptionally well in highly uncertain market conditions. The starting point was over 20,000 companies that went public after 1971. Companies were eliminated if they were too new, no longer independent, underperformed the market, were foreign, small, inconsistent, not chaotic enough, restated earnings, too old/large, or underperformed their industry.
This left 7 companies that were true "10xers" - they outperformed the market and their industries by at least 3-4x over 15+ years. These 7 companies debunk common business myths. Contrary to popular belief, they were not led by charismatic visionaries taking big risks. Instead, their pragmatic leaders focused on what worked, then scaled it. The 10xers weren't radically innovative either. They blended creativity with discipline to scale innovation.
02Core behavior #1 – fanatical discipline
10X companies demonstrate a remarkable consistency in their actions, aligning everything they do with their core values, goals, standards, and methods. They focus relentlessly on their quests, moving forward consistently year after year, rather than experiencing bursts of activity. This approach is metaphorically described as a "20 mile march," where, if crossing a continent, one would march 20 miles every day, regardless of conditions, rather than varying the distance traveled based on the day's ease or difficulty. This steady approach leads to victory over the long term, as it imposes order amidst chaos and builds resilience.
In volatile markets, it might seem that rapidly seizing new opportunities and harnessing trends is the key to success. However, 10X companies prove otherwise by being steady performers. For instance, Southwest Airlines has demanded profitability annually for 30 straight years without furloughing anyone, despite the airline industry's erratic profits and significant layoffs.
03Core behavior #2 – empirical creativity
When faced with uncertainty, conventionally minded companies often look to competitors or rely on gut instinct to guide their decisions. However, 10X companies adopt a markedly different strategy by leaning on empirical evidence to inform their path forward. These elite performers engage in practical experiments and market validation efforts to discover effective strategies.
While it might seem that 10X companies are inherently more innovative, their edge comes not from sheer creativity but from their practice of "empirical creativity." This method involves a disciplined process of testing ideas through low-cost, low-risk experiments, referred to as "bullets," before committing significant resources to scale up successful concepts with "cannonballs." This approach ensures that major investments are based on proven data rather than assumptions, allowing these companies to multiply the impact of their efforts efficiently.
04Core behavior #3 – productive paranoia
10X companies operate under a constant sense of paranoia, always on the alert for potential shifts that could jeopardize their success. This mindset, akin to that of mountaineers venturing into the perilous "death zone," drives them to prepare meticulously for any eventuality. They train rigorously, establish safety buffers, monitor conditions closely, and always have exit strategies at the ready. Similarly, 10X companies adopt a proactive approach to their operations, ensuring they remain productive despite their underlying concerns.
To safeguard against unforeseen challenges, these companies amass substantial cash reserves and buffers, maintaining liquidity levels that are significantly higher than those of their peers. This financial prudence, though seemingly inefficient most of the time, equips them to withstand economic downturns, much like extra oxygen tanks support climbers in critical moments. Furthermore, 10X companies are characterized by their cautious approach to risk. Eschewing the allure of high-risk, high-reward ventures, they prefer a measured strategy of testing the waters with "bullets" before committing to "cannonballs." This restraint helps them maintain control and avoid jeopardizing their future on uncertain bets.
05Key practice #1 – smac – smart, methodical and consistent
Successful companies, often referred to as "10Xers," excel in uncertain environments by adhering to a Specific, Methodical, and Consistent (SMaC) recipe. This operating code is a durable set of principles that guides decisions and operations, turning strategic concepts into reality through consistent practices. Unlike generic mission statements, a SMaC recipe provides a clear framework for what a company will and won't do. For instance, Southwest Airlines' response to airline deregulation in 1979 under CEO Howard Putnam was a 10-point SMaC recipe that included flying short-haul routes, using Boeing 737s, maintaining high aircraft use with fast turnarounds, focusing on passengers, maintaining low fares, avoiding food service, not interlining with other airlines, prioritizing Texas for expansion, maintaining a fun culture, and keeping operations simple. Remarkably, Southwest still adheres to 90% of this recipe today, having only tweaked it slightly to include some longer flights and interlining with one airline.
06Key practice #2 – earn a great rol – return on luck
Success in business is often perceived as a stroke of luck, but the reality is far more complex. The concept of "10Xers," as introduced by business researchers Jim Collins and Morten Hansen, sheds light on the intricate dance between fortune and skill. These elite performers, companies like Microsoft and Southwest Airlines, seem to have an uncanny ability to not just encounter luck but to leverage it to their advantage. Collins and Hansen meticulously defined a "luck event" with three criteria: an occurrence largely independent of the involved parties, with significant potential consequences and an unpredictable nature. Their research revealed that 10Xers weren't necessarily luckier than their peers; they didn't encounter more good luck, less bad luck, or receive their lucky breaks any earlier. The difference lay in their ability to extract more value from the luck that came their way.
07Summary – the leadership practices of 10x companies
In the digital age, standing out amidst a sea of content requires not just creativity but a commitment to excellence that goes beyond the norm. This is where the concept of 10x content comes into play, a strategy that emphasizes the creation of content that is not just marginally better but ten times superior to the best available content on the same topic online. The essence of 10x content lies in its ability to be remarkably useful, of high quality, well-designed, and emotionally engaging for the reader.
It's about crafting a user experience that is not just informative but uniquely positive, aiming to solve a problem or answer a question so comprehensively that it leaves no room for doubt or further queries. The benefits of adopting such an approach are manifold, including achieving higher search rankings, garnering more social shares, and attracting more links compared to content that doesn't meet these rigorous standards. Examples of 10x content can range from in-depth, thoroughly-researched articles that leave no stone unturned, to innovative data visualizations that present information in a new light, or content that approaches a topic from a unique angle previously unexplored.













