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Dr. Jorge Vasconcellos e Sá

The neglected firm

Management faces the critical task of balancing current operations with future planning. Often, managers focus too much on immediate tasks, neglecting long-term strategy, which can disadvantage the company against competitors who plan ahead. Strategic planning should be a core part of a company's activities, ensuring that both present and future business are equally managed. A manager must act as both a caretaker of today's business and an architect of tomorrow's, reconciling the urgent with the important to achieve success.

The neglected firm
The neglected firm

book.chapter Envisioning tomorrow's enterprise

In the landscape of commercial enterprises, the concept of dual firms operating in tandem emerges as a pivotal strategy for securing a sustainable competitive edge. The "present firm" embodies the current operational state, focusing on delivering products and services that meet customer desires, addressing their needs to provide value, targeting the appropriate markets, and operating within designated geographic locales. This focus on operational efficiency often leaves little room for contemplating future strategic shifts, necessitating the existence of a "future firm." This entity, typically embodied by the strategic planning department, serves as the visionary arm, guiding top management towards innovative methods to remain both effective and efficient in the forthcoming landscape. The essence of the future firm lies in its planning-centric approach, diverging from the execution-focused nature of the present firm. Its responsibilities encompass organizing and participating in strategic planning meetings, ensuring the inclusion of both line and senior managers to reassess current strategies. It also involves the logistical aspects of these meetings, such as scheduling, attendee coordination, and location planning. Providing essential materials like agendas and study documents to facilitate informed decision-making is another critical function. Moreover, the future firm manages information gathering systems to centralize and structure decision-relevant data, integrates departmental plans into a unified corporate strategy, and evaluates alternatives to enhance operational efficiency and effectiveness within the present firm. The strategic planning department's role extends beyond mere planning; it ensures the business adapts to market changes, guiding the present firm towards necessary operational adjustments. This dual firm concept underscores the importance of both managing the present and envisioning the future. While the strategic planning function can be internal or outsourced, the crucial aspect lies in implementing systems to actualize these plans. However, the existence of a strategic planning unit does not guarantee awareness of every potential opportunity. Its primary advantage is offering a systematic method to assess commercial opportunities against the firm's strengths, rather than screening every possible future scenario. Jorge Vasconcellos e Sa eloquently captures the essence of managing time dimensions within a firm, highlighting the necessity of balancing the optimization of the current state with the creation of the future. This balance requires a leader to embody both managerial and entrepreneurial spirits, navigating the perpetual dilemma between addressing urgent present needs and the significant future considerations. The future firm, therefore, represents a unique management opportunity, where excelling in strategic planning can yield a competitive advantage more readily than in areas with more widespread expertise. This perspective is further enriched by the acknowledgment of two types of ignorance in planning: unconscious, where one is unaware of their knowledge gaps, and conscious, where these gaps are recognized. Investing in planning, despite its risks, presents a significant opportunity for those who manage it well, offering a path to competitive advantage through superior management of the future firm. Seneca's wisdom, "There are no fair winds when you don’t know which harbor to head for," underscores the importance of clear strategic direction. Only through the adept management of both the present and future firms can an organization achieve optimal performance, as emphasized by Jorge Vasconcellos e Sa. This dual firm strategy not only addresses the immediate operational needs but also prepares the enterprise for future challenges and opportunities, ensuring a holistic approach to business management and strategic planning.

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