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Dave Ulrich, Jack Zenger & Norm Smallwood

Results based leadership

The effectiveness of a leader is gauged by a straightforward formula: It's not just about embodying leadership qualities; it's about achieving tangible outcomes. Leaders focused on results seek clear connections between their actions and the tangible achievements of their organizations. They aim for excellence both in demonstrating leadership qualities and in realizing outcomes, understanding that these aspects interact to define the measure of their leadership's effectiveness.

Results based leadership
Results based leadership

book.chapter Section 1: four essential leadership qualities

Business leadership is a multifaceted concept that depends on the identity of leaders, their knowledge, and their actions. There are four critical aspects that successful business leaders excel in: 1. Setting a clear direction: Adept leaders steer their organizations towards future opportunities by foreseeing upcoming trends, crafting an inspiring vision for future success, and strategically allocating resources to move towards that vision. By transforming their vision into actionable steps, they achieve tangible outcomes. 2. Fostering commitment among individuals: Effective leaders understand the importance of not shouldering all responsibilities alone. They actively involve others in pursuing a shared goal, investing time and effort to ensure that every member of the organization is aligned with this goal. This approach fosters collaborative relationships, where power and authority are distributed to allow meaningful participation from all. 3. Enhancing the capabilities of their organization: Leaders play a pivotal role in building the organization's capabilities, which are essential for creating added value. This is achieved through several strategies: establishing a robust organizational infrastructure, embracing diversity, forming and deploying efficient teams, developing effective human resource systems, and acting as agents of change and growth. These capabilities significantly enhance the organization's performance and can outlast the tenure of the leaders who developed them. 4. Exhibiting strong personal character: The character of a leader is fundamental. It encompasses a mix of behaviors, habits, skills, and personality traits. Leaders of character are honest, inspiring, fair, supportive, and practice what they preach, thereby fostering a positive self-image in others. The ultimate criterion for effective leadership, however, is the results produced. This results-based leadership perspective emphasizes that leadership qualities must directly contribute to achieving tangible outcomes. Evaluating leadership based on results rather than attributes offers several advantages: it liberates productivity from hierarchical constraints, clarifies the leader’s role through practical actions, and provides unambiguous measures of effectiveness by comparing results with objectives. This approach also enhances motivation across the organization due to increased accountability and clarity. Prominent thinkers like Warren Bennis, Dave Ulrich, Jack Zenger, and Norm Smallwood have expressed that while leadership attributes are crucial, they must be linked to results for leadership to be truly effective. They argue that leadership should not be solely about personal attributes; instead, it should focus on achieving lasting results by aligning these attributes with desired outcomes. This alignment ensures that leadership is not only about personal charisma but also about substantial achievements that meet the needs of the audience or customers and are measured against set goals.

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